Privacy Policy

Welcome to ABS Soft Company Pvt Ltd. This Privacy Policy outlines how we handle your personal information on our website www.abssoft.com.np.

Overview

At ABS Soft Company Pvt Ltd, we prioritize your privacy by asking for and storing only the minimal personal information necessary to deliver exceptional services. This includes your name, email address, and location.

We take your privacy and security very seriously. We will never share your details with third parties, except as required by law.

ABS Soft does not store credit card information. We use third-party payment processors who provide us with a token. If you remove a card from your account, we will delete the token and any related records.

The Type of Personal Information We Collect

• Registration Information: All information provided during the registration process.
• Account Login Information: Details related to your login credentials, email address, phone number, and order information.
• Support Interaction Information: Any information shared through our support ticket system or live chat, including screenshots.
• Product Information: Details related to the products and services you subscribe to from ABS Soft, collected for support or legal purposes.

Deletion of Your Data

Users can request data deletion by creating a support ticket at ABS Soft. You can do this by visiting our support page here or by emailing us at support@abssoft.com.np.

How We Use Your Personal Information

ABS Soft uses the information we collect about you in the following ways:

• To respond to your sales and support requests.
• To contact you regarding any agreements or accepted terms with ABS Soft for our services.
• To send you marketing emails, special offers, advertising campaigns, or newsletters.
• To provide you with information logs associated with the use of ABS Soft’s services.
• To inform you of functionality changes to our services or website.
• To develop new features and functionality for our services and website.
• To collect payment and bill for our services.
• To help personalize searches.
• To diagnose problems.
• To prevent and detect fraud.
• To register your domain.
• To carry out other purposes disclosed to you through our website or as outlined in terms or agreements between you and ABS Soft.
• To process for other purposes with your consent.

Sharing Your Personal Information

ABS Soft shares your information in the following cases:

• Third-Party Providers: We may share your information with third-party providers that perform services on our behalf, such as marketing support, payment processing, content delivery, email services, sales leads, and customer support. These providers process personal information according to ABS Soft’s instructions and our Privacy Policy.
• Advertising: We may work with advertising companies to display ads that may interest you based on cookies and other tracking devices.
• Business Transactions: Information may be shared with a third party during any disposition of our business (e.g., reorganization, sale, assignment, bankruptcy).
• Aggregated or De-identified Data: We may share aggregated or de-identified information with third-party providers for research purposes related to our services.
• As Required by Law: To comply with legal obligations (e.g., subpoenas) or investigate potential legal violations. We may be required to share personal data in response to lawful requests from public authorities, including for national security and/or law enforcement.
• Safety: We may disclose your information to protect the safety of ABS Soft in connection with investigating and preventing fraud or security issues.
• Consent: We may share your information with your consent.

Data Subject Rights

For individuals in the EEA, ABS Soft’s legal basis for collecting and using your personal information depends on the information collected and the context in which we collect it. ABS Soft will process your information where we have your consent, where processing is necessary to perform services under an agreement, or where processing is in our legitimate interests and not overridden by your data protection rights. In some cases, we may have a legal obligation to collect personal information or need it to protect your vital interests or those of another person. You have the right to withdraw or decline consent at any time. If you do not provide the requested information, ABS Soft may not be able to perform services for you. You also have the right to object when we rely on our legitimate interests to process your personal information.

Amendments

ABS Soft reserves the right to modify this Privacy Policy at any time. If we make material changes, we will post a notice on our website along with the updated Privacy Policy. If you disagree with the changes, you may terminate your services.